Privacy policy.

Weelp Privacy Policy.

Last updated: October 2025

At Weelp, your privacy and trust are fundamental to our mission. This policy explains how we collect, use, and protect your personal information when you use our website, our mobile application, or any service related to Weelp. We operate in full compliance with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and international standards for data protection.

1. Information We Collect.

We collect only the information necessary to provide, improve, and secure our services. This may include:

  • Account Information: when you sign up, we may collect your name, email address, and password.

  • Payment Details: when purchasing digital products or making donations, transactions are processed securely through third-party payment platforms (e.g., Stripe, PayPal, or Squarespace Payments).

  • Usage Data: basic analytics such as page views, device type, or approximate location (city-level) to improve user experience.

  • Voluntary Information: if you contact us through forms, email, or support requests, we may collect the information you provide to assist you effectively.

We do not collect sensitive personal data such as health, biometric, or political information.

2. How We Use Your Information.

Your information is used exclusively to deliver and enhance Weelp’s services, including:

  • Operating and maintaining our website and app

  • Managing user accounts and authentication

  • Processing donations and digital product orders

  • Sending relevant updates (only with your consent)

  • Improving content, functionality, and security

  • Complying with legal obligations

We do not sell, rent, or share your personal data with third parties for marketing purposes.

3. Cookies and Analytics.

Our website uses cookies and similar technologies for essential operations and anonymous analytics. Cookies help us understand how visitors interact with the platform, personalize experience, and ensure technical performance.

You can manage or disable cookies directly through your browser settings.

We may use services such as Squarespace Analytics and Google Analytics, both configured to comply with GDPR and CCPA standards.

4. Payments and Donations.

When you make a purchase or a donation, payment information is processed securely by external partners (such as Stripe, PayPal, or Square). Weelp does not store or access your credit card or bank details. All transactions are encrypted and handled according to PCI-DSS security standards.

5. Digital Products.

If you buy a digital product, your email address may be used to deliver your purchase or grant you access to your files. We keep minimal transaction data (such as purchase date and amount) for accounting and support purposes.

You can request deletion of this data at any time by contacting us at privacy@weelp.app.

6. Newsletter and Communication.

You can subscribe to our newsletter to receive updates, insights, or new safety resources. Your email is stored securely and never shared with third parties.
You can unsubscribe at any time by clicking the link provided in each message.

7. Data Retention.

We retain personal information only as long as necessary for the purposes outlined in this policy; or as required by law (for example, accounting regulations). After this period, data is deleted or anonymized.

8. Your Rights.

Depending on your location, you may have the right to:

  • Access and receive a copy of your data

  • Correct or delete personal information

  • Withdraw consent at any time

  • Request limitation or opposition to processing

  • File a complaint with a data protection authority

To exercise these rights, contact us at privacy@weelp.app.
We’ll respond within 30 days, in accordance with GDPR standards.

9. Data Security.

Weelp uses secure encryption, SSL certificates, and server-side protections provided by Squarespace, Supabase, and our technology partners. We continuously monitor and update our systems to safeguard data from unauthorized access, alteration, or disclosure.

However, no online system can be guaranteed 100% secure. By using our services, you accept this inherent risk while knowing that Weelp takes all reasonable measures to protect your information.

10. Third-Party Services.

Weelp integrates trusted third-party services to ensure proper functionality and analytics, such as:

  • Squarespace (website hosting and e-commerce)

  • Supabase (database and authentication)

  • Mapbox / Google Maps (geolocation features)

  • Stripe or PayPal (payments)

  • Email service providers (for communication)

These partners comply with GDPR and international privacy frameworks.
We encourage you to review their respective privacy policies.

11. International Data Transfers.

Your information may be processed or stored in countries outside your own; however, all partners used by Weelp follow recognized data protection frameworks (GDPR, SCCs, or equivalent). We ensure the same level of security and compliance regardless of location.

12. Children’s Privacy.

Weelp is not directed to children under 16 years old, and we do not knowingly collect their personal information. If you believe a child has provided us data, please contact us for immediate removal.

13. Updates to This Policy.

We may update this Privacy Policy from time to time to reflect improvements, regulatory changes, or new features. The latest version will always be available at https://weelp.app/privacy-policy, with the revision date clearly indicated.
Continued use of our services after changes means you agree to the updated terms.

14. Contact Us.

For any question or request regarding this Privacy Policy, data access, or deletion, you can reach us at:

privacy@weelp.app
54 Avenue de France, 75013 Paris, France

Weelp – Global Safety Companion.